Privacy & Cookie Policy

 

Last updated: 18 June 2025

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At SCL Hire and Sales, your privacy matters to us. This policy outlines how we collect, store, and use your information when you use our website https://www.sclstore.co.uk, and explains your rights regarding your personal data.

 

1. Who We Are

SCL Hire and Sales (“we”, “our”, or “us”) is a provider of hire and sales equipment for construction and DIY needs across the UK. Our registered office is located in SCL Hire and Sales, Ellgreave St, Burslem, Stoke-on-Trent ST6 4DQ.
For the purpose of data protection laws, we are the “data controller” of your personal information.

 

2. What Information We Collect

We may collect and process the following types of personal data:

• Identity & Contact Information – including name, email address, phone number, billing/delivery address.

• Technical Data – including your IP address, browser type, device identifiers, and browsing behaviour.

• Transaction Data – details of payments made through our website.

• Usage Data – how you interact with our website, products, and services.

• Marketing Preferences – your preferences for receiving marketing from us.

 

3. How We Collect Your Information

We collect data in several ways:

• When you make a purchase or hire equipment via our website.

• When you fill in forms on our website (e.g. contact forms).

• When you sign up for newsletters or promotions.

• Automatically through cookies and similar tracking technologies (see section 6).

 

4. How We Use Your Data

We only use your personal information when legally permitted. Common uses include:

• To process and deliver orders.

• To provide customer service and respond to enquiries.

• To personalise your experience on our website.

• To send updates, special offers, or newsletters (only with your consent).

• To maintain our website security and performance.

 

5. Sharing Your Information

We may share your data with:

• Third-party service providers (e.g. payment processors, delivery companies).

• Legal or regulatory authorities if required by law.

• Marketing platforms (only if you opt in).

We never sell your data to third parties.

 

6. Cookies and Tracking Technologies

Our site uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Analyse how our site is used.

• Remember your preferences.

• Deliver relevant advertising and content.

You can control or delete cookies through your browser settings. Blocking all cookies may affect the functionality of our website.

For more information, visit: www.aboutcookies.org

 

7. Your Rights

Under data protection laws, you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your information.

• Object to or restrict our processing.

• Withdraw consent for marketing at any time.

To exercise your rights, email us at: sienna@sclhireandsales.co.uk

 

8. Data Retention

We only retain your personal data for as long as necessary for the purposes we collected it. This includes fulfilling orders, meeting legal obligations, and resolving disputes.

 

9. Security Measures

We implement appropriate security measures to prevent your data from being lost, misused, or accessed without authorisation. However, no system can guarantee absolute security.

 

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites. Please read their individual policies.

 

11. Changes to This Policy

We may update this Privacy & Cookie Policy periodically. Any updates will be posted on this page with a revised “last updated” date.

 

12. Contact Us

If you have questions about this policy or wish to exercise your data rights, please contact us:

Email: sienna@sclhireandsales.co.uk
Phone: 01782 814216
Address: SCL Hire and Sales, Ellgreave St, Burslem, Stoke-on-Trent ST6 4DQ